Safe Gaming

1xx Responsible Gaming — The Complete Guide to Safe Gaming

Gaming is for fun — not a way to solve problems. 1xx believes every player should game consciously, safely, and responsibly. All our responsible gaming tools are built with you in mind.

Deposit Limit Self-Exclusion Cooling-Off Period Age Verification
18+
Age limits are strictly enforced
24/7
Our Support Team Is Here to Help
6+
Responsible Gaming tools available
30 days
cooling-off period available

Our Responsible Gaming Tools

Every tool is designed to help you play mindfully

Set Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Any amount beyond your budget will be blocked automatically.

Self-Exclusion

Take a break from the platform for a set period. Options range from 1 week to permanent self-exclusion.

Cooling-Off Period

Take a break from 24 hours up to 30 days. Your account remains active during this time, but gaming features will be temporarily suspended.

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, you will be automatically logged out or receive a warning.

Reality Check

Regular pop-ups will show your total spending, win/loss stats, and time spent playing.

Minor Protection

Strict age verification to prevent access by anyone under 18. Family filtering software is also recommended.

Important Notice

Gaming is strictly for adults aged 18 and above. It is not a solution to financial problems. If you feel gaming is negatively affecting your life, please seek help now.

1. What Responsible Gaming Really Means

Responsible gaming means enjoying gaming as a form of entertainment — without ever letting it become a problem. At 1xx, we believe every player has the right to make their own choices, as long as those choices are informed and in control.

The foundation of responsible gaming is playing within a set budget, taking breaks on time, and keeping gaming a small part of your life. When gaming stops being fun and starts causing stress, that's the signal something needs to change.

1xx offers several responsible gaming tools on the platform. Using them is entirely voluntary, but we always encourage you to set limits that work for you.

Keep in mind: If gaming no longer feels fun, or you feel pressure to keep winning — that's a warning sign. Taking a break is the smartest move at that point.

2. Signs of Problem Gaming

We don't always notice when gaming gradually becomes a problem. Watch out for these warning signs:

Betting Beyond Your Means

Betting beyond your budget out of fear of losing or hope of winning.

Chasing Losses

Chasing losses by placing increasingly larger bets to recover what you've lost.

Uncontrolled Time

Spending significantly more time gaming than you originally planned.

Impact on Relationships

Strained relationships with family or friends due to gaming.

Impact on Work

Losing focus at work or studies due to gaming.

Emotional Distress

Feeling restless, irritable, or anxious when unable to game.

If you notice any of the signs above, don't wait — reach out to our support team right away. We're here to help, without judgment.

3. Check Yourself

Ask yourself the questions below. If most of your answers are "yes", it may be time to seek help:

Self-Assessment Questionnaire

1

Have you spent more on gaming than you planned?

2

Have you tried to cut back or quit gaming but couldn't?

3

Have you borrowed money or taken funds from family to fund your gaming?

4

Has gaming caused conflict with family or friends?

5

Have you placed larger bets to try to recover money you've lost?

6

Have you ever lied to hide your gaming?

7

Do you feel irritable, restless, or anxious when you can't game?

If you answered "Yes" to 3 or more questions, please contact support@1xx.life or use the self-exclusion feature.

4. How to Set Limits

Once logged in to 1xx, you can set your own limits directly from Account Settings. Follow the steps below:

  • 1
    Log In to Your Account

    Log in to your 1xx account and click on the profile icon.

  • 2
    Go to Responsible Gaming Menu

    Look for the "Responsible Gaming" option in your Account Settings.

  • 3
    Choose Limit Type

    Choose what you need — a deposit limit, bet limit, or session time limit.

  • 4
    Set the Amount and Duration

    Enter your daily/weekly/monthly amount and confirm.

  • 5
    Confirmation

    Limits take effect immediately. Lowering a limit is instant; increasing one requires a 24-hour waiting period.

Please note: Increasing your deposit limit comes with a 24-hour cooling-off period — this is intentional, so you don't raise your limit in the heat of the moment.

5. How to Self-Exclude

Self-exclusion is a feature that lets you voluntarily block yourself from the platform for a set period of time. It's one of the most powerful tools for responsible gaming.

Self-Exclusion Period

  • Short-term: 1 week to 1 month
  • Medium-term: 1 month to 6 months
  • Long-term: 6 months to 5 years
  • Permanent: Closed indefinitely

What Happens During Self-Exclusion

  • Account login will not be possible
  • No bonus or promotional offers will be sent
  • You will have the opportunity to withdraw your existing balance
  • Reactivation is not possible before the exclusion period ends

To self-exclude, apply through Account Settings or email us at support@1xx.life.

Once a self-exclusion request is submitted, it takes effect immediately and cannot be reversed until the set period has ended.

6. Protection of Minors

Registering or playing on 1xx is strictly prohibited for anyone under 18. We make absolutely no exceptions.

What We Do

  • Age verification is mandatory at registration
  • A national ID or birth certificate may be requested in cases of doubt
  • Any underage account found will be closed immediately and deposited funds returned
  • Staff receive regular training on child protection

Advice for Parents

If your children use your device, install filtering software and restrict access to gaming sites. Never share your login credentials with anyone.

If you're concerned, let us know: If you suspect a minor is using our platform, please notify us immediately at support@1xx.life.

7. 10 Tips for Safer Gaming

Follow these simple habits for responsible gaming:

  1. Set a Budget Beforehand — Decide how much you're willing to spend before you start, and stick to it.
  2. Set a Time Limit — Set a daily time limit for gaming and use a timer to keep track.
  3. Don't chase your losses — It only leads to greater losses.
  4. Don't Game Under the Influence or When Stressed — Your ability to make sound decisions is impaired in this state.
  5. Don't Treat Gaming as a Source of Income — The casino always wins in the long run.
  6. Take Regular Breaks — Judgment fades during long sessions.
  7. Celebrate your wins, let go of your losses — Enjoy the wins, but accept losses gracefully.
  8. Be Honest with Your Loved Ones — Hiding your gaming habits damages relationships.
  9. Keep up other hobbies — Enjoy other aspects of life beyond gaming.
  10. There's No Shame in Asking for Help — Let our support team know if you need help.

8. Help & Support

Don't hesitate to reach out about gaming concerns. 1xx's support team and various assistance channels are here for you:

1xx Support

  • Email: support@1xx.life — responses within 24 hours
  • Live Chat: Live chat available on the platform
  • Self-Exclusion: Activate instantly from Account Settings

Professional Support

If you feel gaming is having a serious impact on your life, seek help from a professional counsellor. Speaking to a mental health expert is not a sign of weakness — it takes courage.

Our Promise: If you reach out for help, we will never judge you. Your privacy is fully protected.

9. Frequently Asked Questions

No, your balance remains safe during self-exclusion. You can withdraw your funds at any time — only your gaming access is temporarily suspended.

Yes, reducing a limit takes effect immediately. However, increasing a limit comes with a 24-hour cooling-off period — to prevent impulsive decisions in the heat of the moment.

During a cooling-off period, your account stays active but gaming features are temporarily disabled — typically for 24 hours to 30 days. With self-exclusion, you cannot log in to your account at all, and the duration is generally longer.

Not directly. However, a family member can contact our support team, and we will assess the situation and take appropriate action — while maintaining the account holder's privacy throughout.

No. Once the period ends, you must actively submit a request to reactivate your account. A 7-day cooling-off period then applies before the account is restored.

Play Responsibly, Play Enjoyably

Sign up with 1xx and enjoy a safer experience using our responsible gaming tools

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