Data Protection Policy

1xx Privacy Policy — How We Keep Your Information Secure

The security of your personal data is our top priority. This Privacy Policy clearly outlines what information we collect, how it is used, and what rights you have.

Last Updated: January 2026
What This Policy Covers
What Data We Collect
How Your Information Is Used
Who Your Information Is Shared With
Cookie & Tracking Policy
How Your Information Is Protected
Your Rights & Contact
SSL 256-bit
Encryption
No Sale of Data
Never
User Controls
Full Autonomy
Licensed
International Standards

How Seriously We Take Your Privacy

The Core Pillars of 1xx's Data Protection Policy

Encrypted Data Storage

All your personal data is stored with SSL 256-bit encryption. Banking information is held on separate, secured servers with restricted staff access.

Data Is Never Sold

1xx never sells or rents your personal data to third parties. Your data is used solely for the purpose of providing our services.

Verify Your Identity

Identity documents collected during the KYC process are used solely for legal compliance and fraud prevention, and are kept under the highest security standards.

Your Control

You can view, correct, or request deletion of your data at any time. You have full control over your personal information.

Transparent Cookie Policy

We clearly disclose which cookies we use and why. You always have the option to decline non-essential cookies.

Data Support

Our dedicated support team is available 24 hours a day for any privacy-related questions or complaints.

Data Collection Summary

Data Type Purpose of Collection Retention Period
Name, email, phone number Account Creation & Communication For the Duration of the Account
National ID / Passport KYC Verification & Legal Requirements 5 years (legal obligation)
Payment Information Deposit & Withdrawal Process 5 years from the date of transaction
IP Address & Device Information Security & Fraud Prevention 12 months
Gaming History & Bet Records Dispute Resolution & Regulatory Reporting 5 Years
Cookies & Browsing Data Service Improvement & User Experience Up to 24 months

1. Introduction

1xx (https://1xx.life) takes your privacy very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using the 1xx platform or registering an account, you are agreeing to this Privacy Policy. We want you to be fully informed — what data we collect, why we collect it, and how it will be used.

This policy is developed in line with international data protection standards and is reviewed and updated on a regular basis.

Important: This Privacy Policy is part of our Terms & Conditions part. Please read both together.

2. What Information We Collect

Directly from you

Information you provide directly to us during registration and use of the platform:

  • Full name, date of birth & nationality
  • Email Address & Mobile Number
  • Current & Permanent Address
  • Copy of National ID, passport, or driving license (for KYC purposes)
  • Payment method details (Mobile Pay/Nagad number, bank account, etc.)

Automatically Collected Information

Automatically collected when you use our site:

  • IP Address & Geolocation Data
  • Device type, operating system & browser information
  • Time Spent on Site & Pages Visited
  • Gaming activity, betting history, and transaction records
  • Login time & session data

We never store your card number or full payment details directly. All payments are processed through secure third-party gateways.

3. How Your Data Is Used

1xx uses your information for the following purposes:

Service Provision

  • Account Creation & Management
  • Processing Deposits & Withdrawals
  • Gaming Services & Bonus Delivery
  • Customer Service & Support

Security & Compliance

  • Completing Identity Verification (KYC)
  • Fraud & Money Laundering Prevention
  • Meeting Legal & Regulatory Obligations
  • Suspicious Activity Detection

Service Improvement

  • Analysing & Improving Site Usability
  • Delivering a Personalized Experience
  • Sending relevant promotions & offers (with your consent)

Marketing Communications: If you no longer wish to receive promotional emails or SMS, you can opt out at any time. This will not affect your account or services.

4. Who Your Information Is Shared With

1xx never sells or rents your personal data. It may only be shared with third parties in the following limited circumstances:

  • Payment Providers: Minimum information required for Mobile Pay, Nagad, and bank payment processing
  • KYC Verification Services: With licensed entities for identity verification
  • Law Enforcement: As required by legal directives or court orders
  • Regulatory Authority: Regulatory reporting for licensing authorities
  • Fraud Prevention Services: To detect suspicious activity

Whenever information is shared with third parties, they are contractually obligated to uphold the same privacy standards and may only use the data for the specified purpose.

For international data transfers, we ensure that all information remains protected in accordance with international data protection standards.

5. Cookie Policy

Cookies are small text files stored in your browser. 1xx uses the following types of cookies:

Essential Cookies

Essential for core site functionality — maintaining login sessions, saving form data, and so on. These cannot be declined.

Functional Cookies

Remembers your preferences — language, theme, and more — to make your experience smoother.

Analytical Cookies

Helps us understand which parts of the site are used most. This data is fully anonymised and used to improve our services.

Cookie Controls: You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

6. Data Security Measures

To protect your data, 1xx has implemented the following technical and organizational measures:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
  • Firewall Protection: Advanced Firewall & Intrusion Detection System
  • Two-Factor Verification: Two-Factor Authentication (2FA) available for your account
  • Regular Security Audits: Penetration Testing by Third-Party Security Experts
  • Restricted Access: Only authorised personnel can access specific data
  • Data Backup: Regular encrypted backups stored in secure locations

Please note that no method of data transmission over the internet is 100% secure. We take every reasonable measure to protect your data, but no system is entirely risk-free.

7. Data Retention Period

1xx does not retain your data beyond what is necessary. Retention periods are determined by:

  • Core personal data remains active for the duration of your account
  • Following account closure, KYC and transaction records are retained for up to 5 years as required by law
  • Analytics and log data are retained for a maximum of 12–24 months
  • Marketing data is deactivated immediately from the date of opt-out

Once the applicable retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

8. Your Rights

As a 1xx user, you have the following rights regarding your data:

Right to Access

You may request to view the data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily restricted.

Right to Portability

You may request a copy of your data in a structured, machine-readable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at: privacy@1xx.life — Responses are typically provided within 30 business days.

Please Note: Due to legal obligations, certain data may not be deletable before a specified period. In such cases, we will inform you of the reason.

9. Children's Privacy

1xx is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

Age is verified at registration, and identity documents are required in cases of suspicion. Any account found to belong to a minor is immediately closed and all collected data is deleted.

If you believe a minor is using our platform, please notify us immediately at support@1xx.life.

10. Policy Updates

1xx reserves the right to update this Privacy Policy at any time. For significant changes:

  • A notification will be sent to your registered email
  • A prominent notification will be displayed on the platform
  • The "Last Updated" date at the top of the page will be revised accordingly

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11. Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: privacy@1xx.life
  • General Support: support@1xx.life
  • Response Time: Usually within 7 business days (up to 30 days for complex matters)

We respect your right to privacy and take all complaints seriously. We are committed to ensuring your satisfaction.

Responsible Gaming: For gambling-related concerns, visit our Responsible Gaming View the page.

Play with Peace of Mind — Your Data Is Safe

Register today under 1xx's strict privacy policy and enjoy safe gaming

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